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Imagine you’re sitting in yet another meeting that stretches on, with no clear purpose, endless side conversations, and no action items at the end. Your time is wasted, your energy is drained and you wonder—couldn’t this have been an email? You’re not alone. Research reveals that 47% of employees say their meetings are unproductive, and […]

“The purpose of communication isn’t just about sharing information & answering queries—it’s about building relationships, addressing concerns, and fostering trust.” In today’s competitive business environment, customer satisfaction is at the heart of every successful organization. A study from Salesforce revealed that 89% of customers are more likely to make repeat purchases if they have a